Attendance and activity for support teams
Give supervisors a live view of their own team with fair idle rules.
Live status
Refreshed every 10 seconds.
Idle timeout
Set by your admin. The default is 30 seconds.
Team-scoped views
Managers see only their own team.
30 secondsdefault idle timeout
10 secondsstatus refresh
Team onlymanager scope
How it works
- 1
Watch live
Supervisors see their own team status as it changes.
- 2
Fair idle rules
Your admin sets the idle timeout and meeting mode protects calls.
- 3
Review
Attendance and active time flow into timesheets.
Example scenario (illustrative)
A support supervisor opens the dashboard at shift start, sees who has joined, and checks who is on a break without messaging anyone.
Included in every plan
- Live activity and idle tracking
- Productivity Index with confidence level
- Attendance, timesheets and monthly payroll
- Leave, holidays, goals and appraisals
- Office, Wi-Fi and GPS verification
- Screenshot blur and excluded keywords
- Monitoring notice with acknowledgement log
- Service desk and client portal
- Excel reports and read-only API