Industry

Prove the Work, Bill With Confidence

Client-facing dashboards, verified billing, and open data access — how outsourcing and BPO teams use ThirdEyee to make delivery reporting a non-issue.

Prove the Work
Bill With Confidence

Outsourcing runs on trust between you and your clients. ThirdEyee turns tracked hours into transparent, exportable reporting — so "how much did we actually deliver this month" has a straight answer, not a negotiation.

Client and Delivery Center View
🔍

Client Transparency, Built In

A read-only client role shows exactly the project progress a client should see — without exposing your team's internal activity data.

🧾

Billing From Verified Hours

Payroll and project time both come from the same tracked data — the numbers you bill on are the numbers your team actually worked.

🏢

One Platform, Every Delivery Center

Multiple delivery centers, multiple clients, one login — no per-site tool to license and maintain separately.

Built for teams whose time is the product

1

Client role — read-only, scoped to their own project only

Auto

Payroll calculated directly from verified active hours

3-way

Productive / neutral / unproductive split, per project

2

Ways to export — Open API or a straight CSV download

Client-Facing Project View

Let clients see progress, not your internal dashboards

A dedicated client role keeps the boundary clean:

  • Clients see their own project's progress and productivity split, and nothing else
  • No screenshots, live view, or per-employee activity ever shown to a client account
  • Set up once per project — no separate reporting tool to maintain for client access
Client-Facing Project View

Auto-Calculated Payroll & Billing

The same number drives payroll and client invoices

Tracked active hours flow straight into both:

  • No separate timesheet export to reconcile against what you bill a client
  • Efficiency percentage sits alongside hours, for context on delivery quality
  • Restricted to Admin, HR, and Super Admin roles
Auto-Calculated Billing

Multi-Delivery-Center Visibility

One dashboard for every site you operate from

Whether delivery happens from one center or several:

  • Location insights show each session's connecting IP, useful across multiple sites
  • Recursive reporting chains mean a regional manager sees their full team, wherever it sits
  • No per-site license or separate install to manage
Multi-Center Visibility

Open API for Client Reporting

Feed a client's own BI tool, if that's what they want

Not every client wants a login — some want a data feed:

  • A company API key pulls telemetry and roster data on your terms
  • Webhooks can notify a client's system automatically when a project completes
  • No engineering project required just to hand a client their own numbers
Open API

Project-Level Productivity Split

Show delivery quality, not just hours logged

Every project automatically breaks its time into three buckets:

  • Productive, neutral, and unproductive time, calculated per project
  • App and site categories are configurable per company — no one-size-fits-all list
  • A stronger conversation with a client than "here are the hours we billed"
Project Productivity Split
GUIDE

Reporting clients actually trust

How outsourcing and BPO teams use client-facing dashboards and open data access to make delivery reporting a non-issue.

Guide
Outsourcing Reporting Guide

How a BPO stopped fielding "prove it" emails from clients

"Clients used to ask for proof of hours every month. Now we just give them a login. The questions stopped because the answer is right there, updated in real time."

Let your delivery speak for itself

Client-facing dashboards, verified billing, and open data access — built for teams whose product is the work they deliver.